OFFICIAL POLICY OF salm88

Salm88 Privacy Policy – Our Commitment to Player Personal Data Protection

Salm88 takes every player's privacy seriously. This document transparently explains how we collect, use, store, and protect your personal data in accordance with applicable data protection laws in Malaysia.

Updated: 1 January 2026  |  Malaysia PDPA Compliance

How salm88 Protects Your Data

Six core pillars of privacy protection that we practise every day to safeguard the personal data of salm88 players.

256-bit SSL Encryption

All data transmitted between your device and salm88's servers is protected by 256-bit SSL encryption. This means your personal information and financial transactions cannot be intercepted by any third party during transmission.

Secure Data Storage

Your personal data is stored on servers protected to the highest security standards, including multi-layered access controls and continuous 24/7 monitoring. Only authorised personnel may access player data.

Certified KYC

Salm88's identity verification (KYC) process is handled by a system that meets international standards. Documents you submit for verification are processed securely and are not shared with any external party without your consent.

No Data Sales

Salm88 has never and will never sell, rent, or trade players' personal data to any third party for marketing or commercial purposes. Your data belongs to you — we use it only for purposes you have agreed to.

Malaysia PDPA Compliance

All data management practices at salm88 comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We continuously update our internal procedures to ensure full compliance with the latest legal requirements.

Full Control in Your Hands

You have the full right to access, correct, delete or object to the processing of your personal data. salm88 provides a straightforward process for managing your privacy preferences at any time through our customer support.

This Privacy Policy describes how salm88 ("we", "the Company") collects, uses, discloses and protects your personal information when you use the salm88 platform at salm88.net, the salm88 mobile app and all related services. Your privacy is our top priority and we are committed to handling your personal data responsibly, transparently and securely.

By using the salm88 platform, you confirm that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the platform and contact us to close your account.

Privacy Policy Introduction and Scope

This Privacy Policy applies to all users of the salm88 platform — including website visitors, registered players and those using the salm88 mobile app. This document outlines your rights regarding personal data and how you can contact us with any privacy concerns.

Salm88 operates in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We bear full responsibility as the data controller for all personal information collected through our platform. Any enquiries regarding this policy may be directed to our privacy team through the available customer support channels.

Types of Personal Data Collected

Salm88 collects various types of personal data depending on how you interact with our platform. The table below provides a clear overview of the data categories we collect:

Data Category Examples of Information Primary Purpose
Identity Information Full name, IC number, date of birth KYC & account verification
Contact Information Phone number, email address Communications & account notifications
Financial Information Bank account number, transaction history Deposit & withdrawal processing
Technical Data IP address, device type, browser Security & fraud detection
Usage Data Gaming history, betting preferences Platform improvement & promotions
Verification Documents IC copy, proof of address KYC & legal compliance

We only collect data that is strictly necessary for the stated purposes. We do not collect sensitive data categories such as medical information, political views or religious beliefs unless required by law.

How We Collect Personal Data

Salm88 collects your personal data through a variety of transparent and lawful methods:

  • Account Registration: Information you provide during new account registration, including your name, phone number, and bank account details.
  • KYC Process: Identity verification documents you upload during the account verification process, such as your ID card and proof of address documents.
  • Financial Transactions: Information automatically collected when you make a deposit or request a withdrawal through the platform.
  • Platform Usage: Technical and usage data collected automatically when you browse the website or use the salm88 app, including through cookies and similar tracking technologies.
  • Support Communications: Information you share when contacting the salm88 customer support team via live chat, email, or other channels.
  • Third-Party Sources: In specific cases required by law, we may receive information about you from authorised third-party identity verification service providers.

Purpose of Personal Data Use

Salm88 uses your personal data solely for legitimate and reasonable purposes. The following are the primary purposes for which your data is processed:

  • Account Management: Creating, verifying, and managing your player account, including the KYC process and ongoing identity verification.
  • Transaction Processing: Processing deposits, withdrawals, and all other financial transactions securely and efficiently.
  • Platform Security: Detecting, investigating, and preventing fraud, money laundering, collusion, and any suspicious activity that could compromise platform security or other players.
  • Legal Compliance: Fulfilling applicable legal and regulatory obligations, including anti-money laundering (AML) and counter-terrorism financing (CFT) requirements.
  • Service Communications: Sending important notifications related to your account, security, policy updates, and promotions you have agreed to receive.
  • Product Improvement: Analysing aggregated platform usage patterns to improve the player experience, introduce new features, and optimise platform performance.
  • Customer Support: Processing and resolving queries, complaints, and assistance requests you submit to our support team.

salm88 will not use your personal data for any purpose not stated in this Privacy Policy without first obtaining additional consent from you.

Data Sharing with Third Parties

Salm88 does not sell or trade your personal data. However, in certain limited and lawful circumstances, we may share your data with third parties as follows:

  • Payment Service Providers: Required transaction details are shared with approved banks and e-wallet providers solely to process your deposits and withdrawals.
  • KYC Verification Service Providers: Identity documents may be verified through authorised third-party verification platforms that comply with strict security standards.
  • Game Providers: Minimum game data required is shared with integrated game providers within the salm88 platform to ensure smooth game functionality.
  • Competent Authorities: salm88 will disclose personal data to government authorities, law enforcement, or regulatory bodies when required by law or court order.
  • Auditors & Professional Advisors: Within a limited scope and under strict confidentiality agreements, legal advisors or independent auditors may access certain data for compliance and audit purposes.

All third parties that receive data from salm88 are required to uphold security and confidentiality standards equivalent to our Privacy Policy and are not permitted to use that data for any other purpose.

Data Storage and Security Measures

Salm88 implements a comprehensive range of technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction, or accidental disclosure:

  • Data encryption in transit using 256-bit SSL/TLS protocols.
  • Data-at-rest encryption for sensitive information.
  • Role-based access controls — only authorised personnel may access player data.
  • Continuous security monitoring and intrusion detection system (IDS).
  • Regular security testing by independent experts (penetration testing).
  • Mandatory data security training for all staff who handle player data.

Your personal data will be retained for as long as necessary to fulfil the purposes stated in this Privacy Policy or as required by law. Upon expiry of the retention period, data will be securely and irreversibly deleted.

While we take all reasonable measures to protect your data, no security system is entirely foolproof. In the event of any data security breach involving your information, we will notify you within the timeframe required by law.

Use of Cookies and Tracking Technologies

Salm88 uses cookies and similar tracking technologies to enhance the user experience, ensure platform security, and collect aggregated usage information. The following are the types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login authentication and session management. These cookies cannot be disabled without affecting platform functionality.
  • Performance Cookies: Collecting information about how you use the platform — pages visited, time spent, and errors encountered — to help us improve the user experience.
  • Functional Cookies: Remembering your preferences and settings — such as language, region, and display preferences — to deliver a more personalised experience.
  • Security Cookies: Used to detect suspicious activity, prevent fraud and ensure the security of your account.

You can manage cookie usage through your browser settings. However, disabling certain cookies may affect the functionality and user experience of the salm88 platform.

Your Rights Regarding Personal Data

Under Malaysia's PDPA and salm88's privacy policy, you have the following rights regarding your personal data:

Right of Access

You have the right to request a copy of the personal data we hold about you. We will provide this information within a reasonable timeframe.

Right to Rectification

If your personal data is inaccurate or outdated, you have the right to request a correction. Contact our customer support team to update your information.

Right to Erasure

You may request the deletion of your personal data under certain circumstances, subject to legal obligations that may require us to retain such data.

Right to Object

You may object to the processing of your personal data for direct marketing purposes at any time. Objections will be acted upon promptly.

Right to Data Portability

You have the right to receive your personal data in a machine-readable format for transfer to another service provider where applicable.

Right to Restriction of Processing

In certain circumstances, you may request that we restrict the processing of your data while a dispute or review is pending resolution.

To exercise any of the above rights, please contact the salm88 privacy team via live chat or our support email. We will process your request within 30 business days.

Children's Privacy

The salm88 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from anyone under the age of 18. Should we discover that a minor's data has been inadvertently collected, we will take immediate steps to delete that data and close the account in question.

Parents and guardians who discover that their children have registered an account on salm88 without consent are urged to contact our support team immediately so that prompt action can be taken.

Privacy Policy Amendments

Salm88 reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new platform features. Any material amendments will be communicated to you via in-platform notifications or email to the address registered in your account.

The "Last Updated" date at the top of this document indicates the effective date of the latest version. We encourage you to review this Privacy Policy periodically. Continued use of the salm88 platform after any amendments take effect constitutes acceptance of the revised policy.

Contact Us About Privacy

If you have any questions, concerns, or complaints about how salm88 handles your personal data, our privacy team is available to assist you 24 hours a day, 7 days a week.

  • Live Chat: Click the chat icon at the bottom corner of the salm88 platform for immediate assistance.
  • Email: Send your written enquiry to [email protected] — we will respond within 2 business days.
  • FAQ: For frequently asked questions related to privacy and your account, visit the FAQ section.

Your privacy is more than a legal obligation to us — it is part of salm88's commitment to building an entertainment platform that every player in Malaysia can truly trust and feel safe on.

Join salm88 with Full Confidence

Your data is protected. Your game is secure. Enjoy over 1,000 top games on salm88 with uncompromising privacy and security guarantees. Register today — free and easy.

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